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SHIPPING POLICY

Shipping Overview

We are committed to delivering your carefully curated accessories with the utmost care and efficiency. Every order is processed through a meticulous quality check before being securely packaged to ensure your items arrive in pristine condition. Whether you're shopping for everyday elegance or special occasion pieces, our logistics team works diligently to meet your expectations.

Shipping Timeframe

Orders are typically processed within 1-3 business days after payment confirmation. Delivery times vary based on your location and selected shipping method. While most shipments arrive within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. We recommend placing orders ahead of significant dates to accommodate potential transit variations.

Shipping Costs

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

Seasonal promotions may include expedited shipping options, which will be clearly displayed during checkout.

Shipping Regions

Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with customs restrictions may be excluded from delivery. During checkout, our system will automatically verify your address eligibility. For specific inquiries about your region, please contact our support team before placing your order.

Order Tracking

Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor your package's journey. Our system updates tracking information as it becomes available from carriers. If you haven't received tracking details within 5 business days of ordering, please check your spam folder or contact us at [email protected].

Delayed or Lost Shipments

While we carefully select reliable shipping partners, occasional delays may occur due to weather events, customs inspections, or carrier backlogs. If your shipment exceeds the estimated delivery window by more than 7 business days, please contact us at [email protected] with your order number. For lost packages confirmed by the carrier, we'll either reship your items or provide a full refund at your discretion.

Customs & Import Duties

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and are not included in your order total or shipping costs. We declare all packages at their full value and cannot mark items as gifts to avoid duties. We recommend checking with your local customs office for potential charges before ordering to prevent unexpected delivery hold-ups.
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Elegant Sparkle - Exquisite Rings, Pendants & Necklaces for Every Occasion
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